AI Phone Answering Software Built for Your Business Stack
AI answering services are voice-based systems that work 24/7 and can simulate conversations like humans by scaling quickly and integrated with your existing systems.
Pete & Gabi’s AI phone answering service agent Olivia AI answers, qualifies, books, and routes incoming calls to the right person automatically, without a human operator, and can be deployed live in just 5 days.
Best AI answering service for businesses
How to find the top AI phone answering services?
Top AI answering services for businesses will receive incoming calls automatically and provide prompt response to customers by combining conversational AI, call routing and CRM integration.
Most AI answering service companies provide the following:
- 24/7 call answering service
- Handling of live conversations in real-time
- Qualifying leads during the live conversation
- Call routing & live transfers
- CRM Integration to track interaction
Lost opportunities are caused by missed calls, delayed response, and inconsistent management of leads. Olivia AI answering services eliminate these gaps through AI call automation.
Engagement Rate of Prospects that Respond
Reduction in Time to Manually Follow Up
In Total Annual Revenue Recovered
AI voice Answering Service
Platform for Live Calls
Which AI tools can answer phone calls automatically?
AI voicemail services combine all your company’s phone calls (answered, waiting, and answered) into one unified view with no manual setup needed to use.
Olivia AI enables:
Automatic answering of all calls
Real-time handling of incoming and outgoing conversations
Live monitoring of active calls with up-to-date and historical status
Visibility into queued callers and their position in line
Centralized access to complete call history
Automatic transcription of every call without manual effort
Criteria-based summaries with call outcomes and key conversation insights
Complete historical and real-time call data for informed decision-making
No setup, configuration, or additional effort required
Technology
AI receptionist answering service: How does it work?
AI phone answering software use speech recognition, Natural Language Processing (NLP), and voice synthesis to provide automated call answering and management without any need for humans to answer calls.
Olivia AI uses:
Low-latency voice AI to produce realistic human phone conversations
Use the full history of each call when providing contextual responses
Provide real-time objection handling to keep callers involved and focused on their issue
Customize the flow of the conversation based on previous experiences.
Quick Setup
How an AI Phone Answering Service Works?
Top AI phone agents for businesses work with your CRM and can receive calls, talk to people in real-time, automatically record all conversations without manual involvement
Make every conversation count
Speak to our Expert
Hello! I'm Clancy Ryan, Head of AI
I guide the training and optimization process of our AI Agents, including contextual refinement, objection handling, and real-time conversation at high volumes. Curious to know how your business could make money using our AI agent?
Results Across Every Call and Interaction
Why AI answering service for appointment booking
AI answering service for customer support are based on the amount of pipeline created and the reactivation of dormant accounts, rather than the number of calls that were taken.
Sales performance improves with Olivia AI by increasing customer engagement, automating follow-ups, and converting more conversations into revenue.
+1.5X
AI vs Manual Calling Customers Acquired
+40%
Conversion to Customer
-20%
Churn reduced
+20%
Revenue from Up-sells/Cross-Sells/Promotional
Source: Olivia AI deployment data from Pete & Gabi enterprise use cases.
Features
How sales teams use AI answering service for appointment booking
AI answering service manages all incoming calls, resolves concerns, directs any incoming callers to the correct department, and then schedules any appointments.
Key Features of Olivia AI:
- Up to 100 calls answered simultaneously
- Creates a custom call cycle script from your CRM data
- Transfers completed leads to the closers
- Records data into your CRM including the outcome of the call
- No long term contracts. You can cancel at any point, whenever you want!
AI Answering Service Use Cases
How do businesses use AI answering services?
Organizations apply AI responding services to automate interactions with customers including sales outreach, lead qualifications, booking of appointments and following up on previous visits.
Olivia AI has several standard uses such as:
In person customer support & call handling
24/7 Outbound Sales Campaigns
Lead Qualification & Routing based on predetermined criteria
Re-Activating Dormant / Previously Inactive Customers through outbound calls
Booking of appointments for qualified prospects
Integrations
How do companies use AI answering services for phone calls?
AI answering service with CRM integration that connect to any CRM, automation platform, and PMS.
Salesforce
HubSpot
Zoho CRM
Pipedrive
Email & SMS Scheduling
Sugar CRM
Service Now
REST API
Industries
Top AI voice answering service for all industries
Built to meet your industry-specific workflow processes, compliance, and customer service requirements.
Healthcare
Get an AI answering service for customer support in healthcare that is available 24 hours a day to manage patient inquiries and appointment confirmations and to follow up on patients after treatment.
Financial Services
Use AI phone answering service solutions for financial services to automate borrower inquiries and lead qualifications, and manage regulations on your phone calls as a lender or loan processor.
Real Estate
Use an AI voice answering service for businesses in the real estate industry to pre-qualify buyers and sellers, schedule showings, and follow up on leads 24/7.
Insurance
Use AI phone answering system for business phone calls to streamline your first notice of lost calls, your quotes, and your renewals in the insurance industry.
Telecommunications
AI tools can answer phone calls automatically to conduct telecommunications with your customers, such as running retention programs, upgrading campaigns, or responding to customer inquiries.
Education
Top AI phone answering services for education to conduct enrollment calls with students, follow up with students after their enrollment and verify enrollment eligibility.
Utilities
Use AI voice answering service to automatically notify your customers of utilities such as service disruptions, billing changes or new services that will be offered.
Hospitality
AI answering service for appointment booking to manage hospitality functions like hotel reservations, guest requests for services, and optional upsells of services.
Automotive
Designed for auto dealerships to drive showroom visitors, remind customers to come in for service, and follow up with potential customers within automotive industry.
Professional Services
Automate the process of client intake, scheduling appointments and following up on appointments with your service business with AI phone answering service with call routing.
Staffing & Recruiting
Use an AI agent for recuriting to pre-screen candidates, schedule interviews and verify a candidate's availability.
Marketing
Best AI voice answering service for small businesses to alert clients; run a survey to evaluate your current client engagement levels and keep clients engaged with high-volume marketing campaigns.
Results That Matter
How to choose the best AI answering service for businesses?
Discover the results of using AI agents that make and answer phone calls for dormant B2B accounts
How Pete & Gabi Closed a $12,000 Hidden Deal from a Forgotten Account
2 days ago
How Pete & Gabi Revive Dormant Contacts with AI-Powered Voice Agents
2 days ago
FREQUENTLY ASKED QUESTIONS
What is an AI answering service?
An AI answering service is an AI powered virtual assistant technology, to manage incoming business calls and qualify the caller, book appointment, route the call to the proper person and update your company CRM system.
How AI tools can answer phone calls automatically?
AI telephone answering solutions utilize telecommunications systems, as well as voice recognition systems, natural language processing and text-to-speech systems to answer phone calls automatically.
How AI receptionist answering service handle call routing?
AI receptionist answering service will find out why each caller is calling in real-time and route the call to the appropriate department or agent based on that reason.
How do I find the best AI answering service for small businesses?
AI answering service can be set up quickly, has flexible pricing, and does not require a lot of technical skill. AI platforms that meet all those criteria are: Pete & Gabi, CallAgent AI, and NLPearl.
How quickly can an AI answering service go live for my business?
Signing up for the AI phone answering service will only take five business days to get set up for live calls. Pete & Gabi team takes care of the configuration, like setting up the voice, integrating with your CRM, and optimizing the scripts you will use when answering calls as well as using AI phone answering services.
How does an AI answering service 24/7 coverage benefit businesses?
AI provides full-service answering solutions, so that every call will be answered every time. No matter where they are located (time zones), when they call (holidays) or during nonbusiness hours.
Convert conversations into revenue
Ready to streamline your calls with an AI answering service?
Utilize the best AI answering service to generate additional conversations with customers, increase your opportunities and revenue, and no added employees needed.
