PRIVACY POLICY

PRIVACY POLICY

This Privacy Policy outlines how Pete & Gabi collects, uses, and protects your information when you use our services. By accessing or using our services, you agree to this Privacy Policy.

1. Transparency and User Rights

   We prioritize transparency and respect your privacy rights. Pete & Gabi adheres to global data privacy regulations, including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR), extending these rights to all users regardless of location.

   Your Rights:

   • Right to be Informed: To be informed of how your personal data is processed.
   • Right to Access: To request a copy of the personal data we hold about you.
   • Right to Erasure: To request deletion of your data (“Right to be Forgotten”), subject to legal requirements.
   • Right to Rectification: To correct inaccurate or incomplete personal data.
   • Right to Restrict Processing: To request limitation of data processing.
   • Right to Data Portability: To obtain your data in a portable format.
   • Right to Object: To object to certain processing, including marketing.
   • Right to Withdraw Consent: To withdraw your consent at any time.
   • Automated Decision-Making: To object to decisions based solely on automated processing.

   To exercise these rights, contact: dpo@ptechpartners.com or hello@petegabi.com

2. Information Collection and Use

   We collect information to deliver and improve our services.

   How to Exercise Your Rights:

   • Submission: Email dpo@ptechpartners.com
   • Identity Verification: We may require ID verification to protect your data.
   • Response Timeline: Within one month (extendable by two months if needed).
   • Fees: Generally free unless requests are excessive.
   • Complaints: You may contact a supervisory authority.

   Personal Identification Information:

   • Name, email, phone number
   • Geolocation and IP address
   • Voice data from AI interactions
   • Job titles and company details

   Non-Personal Identification Information:

   • Browser type and language
   • Interaction logs
   • Device metadata
3. AI-Driven Service Data

   Automated Call Data:

   We collect call-related data such as duration, outcomes, and transcripts for:

   • AI model training
   • Performance insights
   • CRM and marketing integrations

   Cookies and Analytics:

   We use cookies to improve user experience. Analytics tools track:

   • User interactions
   • Device and location preferences

   Users can disable cookies via browser settings.

4. How We Use Your Information

   Legal Bases for Processing:

   • Consent: For marketing communications
   • Contractual Necessity: To fulfill services
   • Legal Obligation: Compliance requirements
   • Legitimate Interests: Security, fraud prevention, improvements
5. Sharing and Disclosure of Information

   We may share data with:

   • Service Providers: Hosting, analytics
   • Clients and Recruiters: For services
   • Legal Authorities: When required
   • Business Transfers: Mergers/acquisitions

   Your data is never shared for marketing without consent.

6. Security Measures

   We use industry-standard security practices including SSL encryption to protect your data.

7. Data Retention and Storage

   We retain data only as long as necessary and store it securely (including AWS infrastructure).

   Retention and Secure Disposal:

   • Client Data: Duration of contract + 3 months
   • Marketing Data: Until opt-out; inactive deleted after 2 years
   • Website Data: 180–365 days
   • Secure Disposal: Cryptographic wipe or destruction
8. Privacy for Minors

   Our services are not intended for individuals under 18. Contact hello@petegabi.com if needed.

9. International Data Transfers

   Your data may be transferred and stored in the United States or other jurisdictions.

10. Marketing Communication and Opt-Out

    You can opt-out via unsubscribe links or by contacting us. Reply STOP for SMS opt-out.

11. Changes to This Privacy Policy

    This policy may be updated periodically. Changes will be posted on the website.

12. Contact Information

    Pete & Gabi
    A Unit of Peterson Technology Partners
    1030 West Higgins Road, Suite 230
    Park Ridge, IL 60068

    Data Protection Officer: dpo@ptechpartners.com

    Last Updated: February 25, 2026