AI Phone Answering Software Built for Your Business Stack
AI answering services are voice-based systems that work 24/7 and can simulate conversations like humans by scaling quickly and integrated with existing systems.
Pete & Gabi’s AI phone answering service agent Olivia AI answers, qualifies, books, and routes incoming calls to the sales team.
Best AI answering service for businesses
How to find the top AI phone answering services?
Top AI answering services for businesses will receive incoming calls automatically and provide prompt response by combining conversational AI, call routing, and CRM integration.
Most AI answering service companies provide the following:
- Answer calls 24/7
- Handle live conversations in real time
- Qualify leads during conversations
- Route calls and facilitate live transfers
- Integrate with your CRM to track interactions
Lost opportunities are caused by missed calls, delayed response, and inconsistent management of leads. Olivia AI eliminates appointment booking and follow-up gaps automatically.
Engagement Rate of Prospects that Respond
Reduction in Time to Manually Follow Up
In Total Annual Revenue Recovered
AI voice Answering Service
Platform for Live Calls
Which AI tools can answer phone calls automatically?
AI voicemail services combine all your company’s phone calls (answered, waiting, and answered) into one unified view with no manual setup.
Olivia AI enables:
Answer all calls automatically
Handle incoming and outgoing conversations in real time
Monitor active calls with current and historical status
View queued callers and their position in line
Access complete call history from one place
Transcribe every call automatically
Generate criteria-based summaries with outcomes and key insights
Analyze historical and real-time call data for informed decisions
Eliminate setup, configuration, and additional effort
Technology
AI receptionist answering service: How does it work?
AI appointment booking agent for business phone calls uses speech recognition, Natural Language Processing (NLP), and voice synthesis to provide automated call answering services.
Olivia AI uses:
Use low-latency voice AI to deliver realistic, human-like phone conversations
Identify the root cause of complaints through real-time troubleshooting
Handle objections in real time to keep callers engaged and focused
Customize conversation flows based on previous interactions and experiences
Quick Setup
How an AI Phone Answering Service Works?
Top AI phone agents for businesses work with your CRM and can receive calls, talk to people in real-time, and automatically record all conversations.
Make every conversation count
Speak to our Expert
Hello! I'm Clancy Ryan, Head of AI
I guide the training and optimization process of our AI Agents, including contextual refinement, objection handling, and real-time conversation at high volumes. Curious to know how your business could make money using our AI agent?
Results Across Every Call and Interaction
Why AI answering service for appointment booking
AI answering service for customer support depends on the amount of pipeline created and the reactivation of dormant accounts.
Sales performance improves with Olivia AI by increasing customer engagement, automating follow-ups, and converting more conversations into revenue.
+1.5X
AI vs Manual Calling Customers Acquired
+40%
Conversion to Customer
-20%
Churn reduced
+20%
Revenue from Up-sells/Cross-Sells/Promotional
Source: Olivia AI deployment data from Pete & Gabi enterprise use cases.
Features
How sales teams use AI answering service for appointment booking
AI answering service manages all incoming calls, resolves concerns, directs any incoming callers to the correct department, and then schedules any appointments.
Key Features of Olivia AI:
- Answer up to 100 calls simultaneously
- Create custom call scripts using your CRM data
- Transfer qualified leads to closers
- Record call outcomes and interaction data in your CRM
- Cancel at any time with no long-term contracts
AI Answering Service Use Cases
How do businesses use AI answering services?
Organizations apply AI responding services to automate interactions with customers including sales outreach, lead qualifications and booking of appointments.
Olivia AI has several standard uses such as:
Provide in-person customer support and call handling
Run 24/7 outbound sales campaigns
Qualify and route leads based on predetermined criteria
Reactivate dormant and previously inactive customers through outbound calls
Book appointments with qualified prospects
Integrations
How do companies use AI answering services for phone calls?
AI answering service with CRM integration that connect to any CRM, automation platform, and PMS.
Salesforce
HubSpot
Zoho CRM
Pipedrive
Email & SMS Scheduling
Sugar CRM
ServiceNow
REST API
AI Voice Agents for Modern Businesses
Automate Conversations with Olivia AI
Industries
Top AI voice answering service for all industries
Built to meet your industry-specific workflow processes, compliance, and customer service requirements.
Healthcare
Get an AI answering service for customer support in healthcare that is available 24 hours a day to manage and follow up patients.
Financial Services
Use AI phone answering service solutions for financial services to automate borrower inquiries and lead qualifications as a lender or loan processor.
Real Estate
Use an AI voice answering service for businesses in the real estate to pre-qualify buyers and sellers, schedule showings, and follow up.
Insurance
Use AI phone answering system to streamline your first notice of lost calls, your quotes, and your renewals in the insurance industry.
Telecommunications
AI tools can answer phone calls automatically to conduct telecommunications with your customers.
Education
Top AI phone answering services for education to conduct enrollment calls with students, follow up after enrollment and verify enrollment eligibility.
Utilities
Use AI voice answering service to automatically notify your customers of utilities such as service disruptions, billing changes or new services.
Hospitality
AI answering service for appointment booking to manage hospitality functions like hotel reservations, guest requests for services, and optional upsells of services.
Automotive
Designed for auto dealerships to drive showroom visitors, remind customers to come in for service, and follow up within the automotive industry.
Professional Services
Automate the process of client intake, scheduling appointments, and following up on appointments with your service business.
Staffing & Recruiting
Use an AI agent for recruiting pre-screen candidates, schedule interviews and verify a candidate's availability.
Marketing
Best AI voice answering service for small businesses to alert clients; run a survey to evaluate client engagement levels with high-volume marketing campaigns.
Built for Inbound & Outbound Calls
DEPLOY HUMAN-LIKE
AI CALLING WITH OLIVIA AI
Results That Matter
How to choose the best AI answering service for businesses?
Discover the results of using AI agents that make and answer phone calls for dormant B2B accounts
How Olivia AI Engaged 1,092 Calls and Delivered 35 Qualified Transfers for Home Inspection Company
2 days ago
How Rebecca AI Processed 11,833 Candidates Without a Single Recruiter
2 days ago
FREQUENTLY ASKED QUESTIONS
What is an AI answering service?
An AI answering service is an AI powered virtual assistant technology, to manage incoming business calls anAn AI answering service is an AI powered virtual assistant technology, to manage incoming business calls.
AI qualify for the caller, book appointment, route the call to the proper person and update your company CRM system.d qualify the caller, book appointment, route the call to the proper person and update your company CRM system.
How AI tools can answer phone calls automatically?
AI telephone answering solutions utilize telecommunications systems, voice recognition systems, natural language processing and text-to-speech systems to answer phone calls automatically.
How AI receptionist answering service handle call routing?
AI receptionist answering service will find out why each caller is calling in real-time.
The AI routes the call to the appropriate department or agent based on that reason.
How do I find the best AI answering service for small businesses?
AI answering service can be set up quickly, has flexible pricing, and does not require a lot of technical skill.
AI platforms that meet all those criteria are: Pete & Gabi, CallAgent AI, and NLPearl.
How quickly can an AI answering service go live for my business?
Signing up for the AI phone answering service will only take five business days to get set up for live calls.
Pete & Gabi team takes care of the configuration, like setting up the voice, integrating with your CRM, and optimizing the scripts.
How does an AI answering service 24/7 coverage benefit businesses?
AI provides full-service answering solutions, so that every call will be answered every time.
No matter where they are located (time zones), when they call (holidays) or during nonbusiness hours.
Convert conversations into revenue
Ready to streamline your calls with an AI answering service?
Utilize the best AI answering service to generate additional conversations with customers, increase your opportunities and revenue, and no added employees needed.
