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AI Sales Agent for Customer Reactivation

Automatically re-engage inactive leads and customers using AI call agents for sales.

Olivia is the AI sales agent that hunts down missed opportunities—calling, qualifying, and re-engaging customers at scale—to recover revenue most teams can never act on.

Built to re-engage, designed to convert

What Is an AI Sales Agent
for Customer Reactivation?

An AI sales agent for customer reactivation goes after the revenue most teams leave behind.

It automatically reaches out to inactive leads and dormant customers, starting natural conversations, and pitching personalized win-back offers.

This conversational AI agent listens for pain points in real time, identifies qualified opportunities, and routes ready-to-buy customers straight to your sales team.

The result? Customer win-back that runs on autopilot without manual outreach or CRM updates.

Want to see how Olivia can help recover dormant revenue?

Schedule your personalized demo.

From cold data to live revenue

HOW THE AI SALES AGENT
WORKS
STEP-BY-STEP

AI Calling Assistant for your business
AI Identifies Inactive Customers Olivia scans your CRM to pick up cold leads, stalled deals, and inactive customers your team hasn't touched in weeks—or months.
AI Call Agent for your Business
Re-Engagement Messages Are Personalized She tailors each outreach using past interactions, account history, and context, so every call feels relevant.  
Personalized AI Calls for your Business
Conversations Launched Automatically Olivia makes the call, asks the context-aware questions, and keeps the conversation flowing naturally. 
Personalized AI Calls for your Business
Objections Get Handled Whether it’s price concerns, bad timing, or general frustration, Olivia responds intelligently. She finds out why the customer has been dormant and what will bring them back.
Personalized AI Calls for your Business
Hot Leads Are Handed to the Sales Team When interest spikes, she transfers the call right to your reps with full context or books a meeting using your calendar. Your team is ready to close with precision. 
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Call Analytics Overview - AI Calling
Call Analytics Overview - AI Calling
Call Analytics Overview - AI Calling

Solving capacity problems 

Why Manual Customer
Reactivation Rarely Happens  

The Problem

Sales teams today have tough choices to make, dealing with common pain points like:

The Solution

Olivia is the best AI sales agent for customer reactivation on the market. She eliminates the bottlenecksmanual win-back campaigns create, bringing:

Inconsistent   
Outreach Timing

High Churn
 Rate

Generic Messaging 
That Doesn't Convert 

Reactivation 
Always Gets Deprioritized 

Manual Follow-Ups 
Not Scalable

High Cost
per Reactivation

Opportunities 
Buried in the CRM

No Real-Time
CRM Updates

Instant, Proactive 
Outreach

Personalized 
Conversations at Scale 

Automated  Sales 
Follow-Up

Uncovered Hidden 
Opportunities 

Scale on 
Demand 

Real-Time
CRM Updates & Handoffs 

Reactivation  
without Trade-Offs

Lower Cost
Per Win-Back

Solving capacity problems 

Why Manual Customer
Reactivation Rarely Happens  

The Problem

Sales teams today have tough choices to make, dealing with common pain points like:

Inconsistent   
Outreach Timing

High Churn
Rate

Generic Messaging 
That Doesn't Convert 

Reactivation  Always
Gets Deprioritized 

Manual Follow-Ups 
Not Scalable

High Cost
per Reactivation

Opportunities 
Buried in the CRM

No Real-Time
CRM Updates

The Solution

Olivia is the best AI sales agent for customer reactivation on the market. She eliminates the bottlenecksmanual win-back campaigns create, bringing:

Instant, Proactive 
Outreach

Personalized
Conversations at Scale 

Automated  Sales 
Follow-Up

Uncovered Hidden 
Opportunities 

Scale on 
Demand 

Real-Time CRM 
Updates & Handoffs 

Reactivation  
without Trade-Offs

Lower Cost
Per Win-Back

Scalable outreach. Recovered revenue. Retained customers.

WHY REVENUE TEAMS
ARE SWITCHING TO AI CALLING 

0 %

reduction in churn rate 

0 %

increase in customer satisfaction 

0 %

increase in revenue growth 

Bottom line?

AI isn't just changing the customer reactivation game—it makes complete business sense. 

Any sector. Any industry.

Every Possibility
with Olivia AI

The automation that beats churn 

Why AI Sales Agents Are  Better Than Manual Reactivation

Speed That Beats Intent 

Manual reactivation depends on “getting to it later.” Olivia moves  while interest still exists. Speed alone recovers revenue most teams can never touch. 

Scale That Humans  Can’t Match 

Your team can’t call 5,000 dormant accounts in a week, but Olivia can. She runs customer win-back campaigns at volume without burnout or dropped calls.

Personalization That Actually Converts 

Olivia adapts every conversation in real time using customer history, past interactions, and objections. Her reactivation calls never sound robotic or generic. 

Lower Cost per Reactivation 

Manual win-back is expensive and slow. Sales AI handles outreach and  qualification at a fraction of this cost. It reduces the reactivation spend and  boosts recovered revenue at the same time. 

Built for Reactivation, Not Just Outreach 

Most sales tools focus purely on new leads. Olivia is purpose-built to re-engage inactive customers, reduce churn, and recover lost revenue. 

The proof is in the performance 

Hear Olivia in Action 

Customer Reactivation Call

Missed calls. Slow follow-ups. Leads that go cold before anyone can respond. It’s probably not a sales problem—it’s a capacity problem.

Olivia fully conversational AI phone agent is built to engage, qualify, and reactivate leads at scale—24/7.

From churn to win 

Key Features That Drive Olivia’s
Reactivation Workflow 

Olivia reaches hundreds of dormant leads instantly, without delays, fatigue, or added sales headcount. 

Olivia tailors every conversation using customer history, behavior, and context—never generic, never scripted. 

She sounds human, adapts tone in real time, and keeps prospects engaged naturally. 

Oliva logs calls, provides contexts, and updates customer status directly into your CRM instantly.

Track call outcomes, intent signals, and conversion patterns to optimize reactivation performance in real-time. 

She handles hesitation, pricing pushback, and timing objections confidently—without escalating prematurely. 

When a lead is hot, Olivia routes them to your team instantly—warm, qualified, and ready to close 

Olivia follows up day and night, across time zones, ensuring no lead ever goes cold again.

Put Olivia to work for you 

AI Customer Reactivation Use Cases 

Win Back Dormant Leads ​​

Olivia's automated outreach brings cold leads back to life. ​

Bring Back Past Customers

She reaches out to former clients with personalized offers, turning forgotten accounts into renewed revenue.

Reactivate No-Show Appointments 

Missed appointments get a second chance. Olivia follows up immediately, reschedules, and keeps calendars full. 

Gather Feedback Before Reactivation 

She checks in with dormant customers to understand past issues, ensuring the re-engagement approach resonates and trust is built.

After-Hours & Global Outreach 

Time zones don’t matter. Olivia works 24/7, reaching leads and clients while your team sleeps, ensuring global coverage and real-time engagement. 


Revive Lost Sales Opportunities 

Missed deals? Olivia reopens conversations and surfaces hot leads instantly. 

Upsell & Cross-Sell to Inactive Accounts

Using transaction history and profile data, Olivia identifies upsell opportunities in inactive accounts and pitches upgrades naturally during outreach.

Seasonal & Campaign -Based Reactivation 

Holiday promos or product campaigns? Olivia reaches out at scale, coordinating timing and messaging to maximize conversions. 

Multi-Channel Outreach (Voice + Text) 

Olivia seamlessly engages across calls and text, ensuring no lead or customer slips through a single touchpoint. 

Reactivation for Service-Based Businesses 

From appointments to subscriptions, Olivia keeps customers active, reminding them of services, renewals, or promotions without overloading your staff. 

Put Olivia to work for you 

AI Customer Reactivation Use Cases 

Win Back Dormant Leads ​​

Olivia's automated outreach brings cold leads back to life. ​

Bring Back Past Customers

She reaches out to former clients with personalized offers, turning forgotten accounts into renewed revenue.

Reactivate No-Show Appointments 

Missed appointments get a second chance. Olivia follows up immediately, reschedules, and keeps calendars full. 

Gather Feedback Before Reactivation ​

She checks in with dormant customers to understand past issues, ensuring the re-engagement approach resonates and trust is built.​

After-Hours & Global Outreach 

Time zones don’t matter. Olivia works 24/7, reaching leads and clients while your team sleeps, ensuring global coverage and real-time engagement. 


Revive Lost Sales Opportunities 

Missed deals? Olivia reopens conversations and surfaces hot leads instantly. 

Upsell & Cross-Sell to Inactive Accounts

Using transaction history and profile data, Olivia identifies upsell opportunities in inactive accounts and pitches upgrades naturally during outreach.

Seasonal & Campaign -Based Reactivation 

Holiday promos or product campaigns? Olivia reaches out at scale, coordinating timing and messaging to maximize conversions. 

Multi-Channel Outreach (Voice + Text) 

Olivia seamlessly engages across calls and text, ensuring no lead or customer slips through a single touchpoint. 

Reactivation for Service-Based Businesses 

From appointments to subscriptions, Olivia keeps customers active, reminding them of services, renewals, or promotions without overloading your staff. 

From dormant accounts to recovered revenue 

OLIVIA’S CUSTOMER REACTIVATION IN ACTION 

A boutique fitness chain was losing tons of memberships to silent churn.Former members weren't renewing, and the front desk had zero bandwidth to follow up.

Then, they deployed Olivia AI. Within 30 days, she'd contacted 2,100 lapsed members, re-engaged 840, and converted 312 back to active memberships—generating $87,000 in recovered monthly recurring revenue.

0 %

engagement rate on outreach 

$ 0 K

in recovered MRR 

0 %

reduction in manual
follow-up time 

$ 0 M

in annual revenue recovery 

Why sales teams love Olivia 

DON’T JUST TAKE OUR WORD FOR IT 


Sign Up Monday.

BE UP & RUNNING BY FRIDAY

Checkbox

FREQUENTLY ASKED QUESTIONS

How do you win back inactive customers at scale without manual follow-ups? 
Use an AI sales agent like Olivia to automate customer win-back campaigns. The voice AI calls dormant accounts automatically, personalizes re-engagement messaging based on customer history, and handles follow-ups persistently without overwhelming your team.  
AI phone agents for customer reactivation identify dormant accounts in your CRM, call them automatically, hold natural dialogues that reveal pain points and pitch personalized re-engagement messaging based on customer history. 
Yes. Olivia’s voice and multi-channel engagement drive higher response rates than static email blasts. 
Also yes. Olivia is built to handle objections naturally, whether it's pricing concerns, timing issues, or dissatisfaction with past experiences. She listens, adapts her responses based on tone and context, and offers solutions when appropriate or escalates to your team. 
Yes. Olivia integrates natively with leading CRMs like Salesforce, HubSpot, Pipedrive, and Zoho. She pulls customer data automatically and uses it to personalize re-engagement calls, while syncing every conversation outcome back into the CRM in real time. 
Olivia complies with TCPA, GDPR, and industry-standard data protection regulations. All customer data is encrypted, and conversations follow consent-based calling practices. 
Any business with recurring customers or subscription models benefits, including SaaS, financial services, insurance, healthcare, hospitality, and more. If you have dormant accounts, canceled subscriptions, or customers who stopped engaging, our sales AI can help you recover more revenue. 
Deployment typically takes 1-2 weeks, depending on CRM integration complexity and conversation flow customization. Olivia integrates with your existing systems, pulls customer data, and starts calling dormant accounts almost immediately.  

Want to learn more?

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