How Pete & Gabi Closed a $12,000 Hidden Deal from a Forgotten Account
March 19, 2026 How Pete & Gabi Closed a $12,000 Hidden Deal from a Forgotten Account 0 + Days Dormant 0 AI-Initiated Call $ 0 Revenue Deal Closed Quick Summary For a POC project, Pete & Gabi deployed Olivia, the AI voice sales agent, to re-engage a customer who had not been contacted for over 200 days. The client is a global distributor of chemicals and ingredients that provides value-added services to customers throughout the supply chain. No sales reps had followed up, and no campaigns had targeted this customer. After initiating this call, the customer immediately revealed his intent to buy multiple lines of product and was transferred to a sales executive who subsequently sold him an order for $12,000. Following the success of the POC, the company moved forward as a full client of Pete & Gabi and later introduced additional companies in their network to the platform. End Customer Feedback “I received a phone call from your AI assistant at exactly the right time. I wanted to reorder more ethyl acetate and heptane, as well as some ethanol. The call was made, everything transferred over, and the order ended up on my system. It was as simple as that.” – Procurement Contact, Global Chemical Distributor (POC Participant) The Challenge: The client had access to an extensive B2B customer database that included inactive buyers, many lapsed customers, and “quiet” contacts dated years ago other than new customers. The primary challenge presented by this client was familiar to distributors in many industries. Key Problems: Many dormant contacts were stored in their customer management system (CRM) Sales team was focused only on current active pipeline of customers and did not have re-engagement plans No efficient means for the client to identify which of the dormant accounts would still be likely to buy from them Manual process of outreach to all the customers was not economically feasible. The Solution: Olivia AI Sales Agent As part of an initial campaign, Pete & Gabi implemented Olivia, a voice AI sales agent, to conduct outreach for dormant accounts. Re-establish the company and assess where the potential customer stands with buying an actual product now or in the future Use qualification questions based on your conversations to find out if they are planning to buy If they are interested, transfer the call in real-time to the first available sales employee If the prospect says they want to think about it beforedeciding, schedule a follow-up contact bydesignating a day/time for them. Record and document everything in the CRM in real-time. The voice AI agent controlled the entire top of the funnel process without human assistance until the point of transfer. How the AI Calling System Works AI workflow that was designed for speed, scale, and measurement made people re-engage with our client. Simply upload a list of dormant contacts into the AI calling system Olivia will automatically dial the numbers and execute the outbound calls Customers engage with Olivia in a natural, qualifying conversation People who are ready to make a purchase are transferred live; people who are interested but not yet ready to purchase are scheduled for follow-up All call outcomes from the above process will be logged into your CRM in real time so that you can follow up with your contacts as needed. POC Strategy Objective: To optimize potential for reactivating and converting interest into live sales conversations by finding and engaging with B2B clients who have not purchased from the client from the database. Call Script: Customers were identified via calling scripts that started with introduction and were offered discounts . Call Handling: Previous contacts will have been created with a record of how many times that contact had previously availed of our service to place an order. The calls were connected to our sales department and all details about the contact were placed into a centralized system. Data Hygiene: The team had to make updates to the CRM for every contact who received both a human-assisted call and an AI-assisted call before updating dispositions to prevent any additional confusion with open cases and the follow-up calls. The updates occurred immediately after each follow-up. Reporting: Sales Reps had their contact’s disposition automatically entered into the CRM along with a summary of the call and seamlessly generated a list of warm leads from the calls to follow up on after each call. What the POC Delivered In one interaction during the POC, the results were tangible and measurable: A dormant account that had been untouched for more than 200 days came back to life in less than 3 minutes Numerous different product lines were identified as having a consumer need to repurchase with no prompting for them to do so Live transfer that was performed seamlessly without the salesperson having any engagement during the discovery process Sales Executive closed a $12,000 order upon transfer No additional headcount was required. The strong performance of the POC led the client to formally adopt Pete & Gabi’s AI outreach platform and they later referred additional businesses within their industry to evaluate the solution. How many more are waiting? Your next $12,000 is already sitting in your CRM. The model is proven. The only variable is the scale you choose to run. Get in touch Schedule a Demo ROI Projection if 1 call → $12,000 in orders Then 10 calls (10x scale) = $120,000+ potential revenue Then 100 calls (100x scale) = $1,000,000+ potential revenue Then your full dormant database = revenue limited only by list size The model is proven. The only variable is the scale you choose to run. Want to learn more? INSIGHTS YOU’LL WANT TO HEAR ABOUT Discover how AI voice agents can unlock revenue from your dormant customer base without adding headcount. KEY INSIGHTS YOU SHOULD KNOW
How Pete & Gabi Revive Dormant Contacts with AI-Powered Voice Agents
March 19, 2026 How Pete & Gabi Revive Dormant Contacts with AI-Powered Voice Agents 0 Potential Leads 0 Deals Closed $ 0 Revenue Generated Quick Summary/Short Glimpse We plugged Pete & Gabi’s AI voice agents into a client’s campaign of dormant contacts and ran the first 1,000 calls. The AI handled outreach, live transfers, scheduling, and qualification— and the results were amazing: 475 voicemails / switchboards 413 meaningful conversations 35 prospect details captured -25 inbound inquiries 12 closed deals $21,116 closed revenue 475 voicemails / switchboards 413 meaningful conversations 35 prospect details captured – 25 inbound inquiries 12 closed deals $21,116 closed revenue Every call was handled by Pete & Gabi’s AI agents. Meanwhile, their sales reps focused on high-value closings. Client Feedback “Pete & Gabi’s AI agents did the heavy lifting—they spoke to hundreds, updated our CRM, and handed over real, warm opportunities. Our reps closed the deals. The result: $21k from the first 1,000 calls and a clear path to scale. Thankyou Pete & Gabi” The Challenge The client was sitting on a database of 80,000 dormant contacts — burdened by incomplete records, low engagement signals, and significant data decay. Traditional reactivation methods posed clear limitations: manual outbound calling would have been prohibitively costly, resource-intensive, and operationally inconsistent, while email-only campaigns delivered minimal response rates. What they needed was a scalable, cost-efficient mechanism to cleanse, re-qualify, and re-engage this pipeline. Key problems Contacts were stale and unsegmented. Sales reps were overloaded with high-touch work and couldn’t chase down low-to-medium intent leads. The client needed quick reactivation and clean CRM updates without a big incremental cost. The Solution: Our AI voice agents We deployed Pete & Gabi’s outbound AI voice agents to run 1,000 initial calls against a targeted segment of the dormant list. The agent script was optimized to: Introduce the company and reason for outreach. Ask two qualification questions. Capture contact updates and intent signals. Offer a 10% incentive (discount / scheduled meeting / live transfer). Immediately live-transfer any prospect requesting a sales rep. Results were synced back to the CRM in real time so the sales team could prioritize warm transfers and scheduled meetings. The AI handled voicemail drops and switchboard routing automatically, capturing contact-level notes for each interaction. Automated AI-powered calling agents that deliver results. EFFORTLESSLY SIMPLE Upload Your Contact List Deploy Calls Automated SMS Call Transfers or Schedules Call disposes to CRM Behind the Scenes of the Campaign Audience: Targeted subset of dormant contacts prioritized by recency and vertical fit. Script design: Short opener, two qualification questions, clear CTA (schedule/transfer), and conditional 10% discount offer to create urgency. Routing: Live transfer on request; otherwise, request for preferred time + automated calendar invite. Data hygiene: Each call recorded essential contact edits and intent flags back into the CRM for immediate sales triage. Reporting: Real-time dashboard showing conversations, transfers, and conversion pipeline. Breaking Down the Winning Formula/ Here’s What Changed the Game Scale + cadence — The AI rapidly ran repetitive outreach (100s of calls/hr), hitting the volume humans can’t without large costs. Consistent message — A short script consistently asked the right qualifying questions and captured updates without human variability. Real-time handoff — When a lead asked to speak to sales, the AI transferred them live so human reps could close while interest was high. Incentive nudges — The 10% discount + clear scheduling CTA created urgency and increased conversion probability. Data activation — Every interaction updated the CRM, turning a dirty dormant list into a prioritized pipeline. Stop Losing Revenue Let AI Re-Engage Your Contacts We re-engage contacts you thought were lost, nurture interest, and pass only the warmest prospects to your team. Contact Us Schedule a Demo The Revenue Multiplier for You A quick back-of-envelope: if 1,000 calls → $21,116 then a 10x campaign (10,000 calls with similar conversion mix) could theoretically approach $211k closed (subject to diminishing returns and list quality). You can use controlled ramp tests as you scale. Want to learn more? INSIGHTS YOU’LL WANT TO HEAR ABOUT Discover how AI voice agents can unlock revenue from your dormant customer base without adding headcount. INSIGHTS YOU’LL WANT TO HEAR ABOUT
How Pete & Gabi reactivated Dormant Accounts To Generate $7,000+ revenue in New Orders
March 19, 2026 How Pete & Gabi reactivated Dormant Accounts To Generate $7,000+ revenue in New Orders 0 Total Calls Made 0 Live Transfers & Scheduled Calls $ 0 + Revenue Generated Quick Summary AI voice agents by Pete & Gabi helped the client launch a campaign to reactivate a stagnant B2B contact database. This included contacting long-dormant prospects, and customers who had ceased to engage within the business altogether. Through the campaign, the AI made 7,630 outbound calls and connected with 2,572 live individuals and generated over $7,000 of closed business without increasing the number of FTEs or overloading the sales team. 2,572 answered calls 30 were transferred to live sales reps 32 were scheduled for future sales calls 5 qualified leads asked for email follow-ups A sign of genuine product interest from contacts previously considered unreachable. Client Feedback Before working with Pete & Gabi, we wrote off many of our contacts that didn’t respond after months sitting in our CRM. In just one campaign, their AI agents contacted over 2,500 of those contacts and put 62 transfers and calls on schedule. Our team ended up selling more than $7,000 to accounts we thought were lost. The best part is our sales reps only needed to show up for close conversations, and Pete & Gabi took care of all other work. — Client B2B distribution company The Challenge: The client had a large number of inactive contacts (leads or lapsed customers) remained in their database but have not responded to any traditional communication methods in months. While manually calling these contacts has not produced enough volume for the sales team, sending emails did not yield enough responses, and the sales team could not justify any reactivation effort due to the low probability of success. Key Problems: A large number of dormant unqualified leads with no efficient method for segmenting potential qualified leads. Sales reps were unable to justify a time of investment to reach out to past leads. No scalable method to determine if any of the contacts on the list are still valid prior to using inside sales resources. CRM had outdated contact information, making it difficult to verify the validity of records across the database. The Solution: Pete & Gabi AI Voice Agents The full dormant list of 7,630 contacts were deployed by Pete & Gabi’s outbound AI calling agents. The AI was set up to completely automate the entire top of funnel process: Re-introduce the business and confirm contact information Ask qualifying questions to determine current buying intent Capture updated contact information and identify purchase signals Deliver a targeted offer to reengage with a prospect after having spoken to them Live transfer any prospects that were ready to buy directly to a sales representative Schedule callbacks for any prospects who expressed interest but needed additional time before making their decision Drop voicemails for unanswered calls to create a professional point of contact Automatically sync all interaction results back to the CRM in real-time How the AI Calling System Works Pete & Gabi’s AI-driven workflow makes re-engagement fast, scalable, and measurable Add your inactive phone number database into the AI calling system Make calls using the AI outbound calling system directly to your inactive phone number list Text out to all prospects that answered with a response Allow prospects to schedule themselves with a representative or be transferred to a representative now All response results will be logged immediately into your CRM for follow-up by your representative Strategic Approach for Campaign: Objective: Identify dormant B2B prospects in the client’s database (individuals who stopped ordering at least through defined time limits), to maximize the potential for re-activating them. Script Content: The script should lead off with an emotional connection (warm re-introduce), establish intent for transacting via 2 qualifying questions, provide a reason to purchase (time sensitive offer), and verify the contact’s information. Call Distribution: Our client had 7630 records in the campaign. To avoid overloading their Sales Team, calls were strategically distributed across call extensions and scheduled to allow their Sales Team to handle calls. When the call connected with a live agent, the live agents were connected directly to an available agent. When a call could not be connected to a live agent, we would book (handle) the call go any spare or future slots available and call back the lead. Data Hygiene: For every answered call, the CRM was updated in real time with disposition notes, contact status and next steps, to ensure that no leads fell through the cracks after the AI handoff was completed. Reporting: Call outcome summaries were automatically generated after each call was completed, allowing sales teams to have clean prioritized views of leads that are warm, said they would buy at the next scheduled meeting and follow up leads with no manual input by sales teams. What Were the Results of the Campaign? Increase in outbound calling: Olivia AI completed a total of 7630 outbound calls without any need for new employees. Qualified Leads: Each contact was qualified based on a common set of criteria. Live Transfer: Only transferred calls to sales representatives who answered the phone because of scheduled appointments and leads from prior inbound calls. Outreach Coverage: The ability to leave 3562 separate voicemail until the contact returns our calls . Real time synchronization: Data logged into CRM, so every time a call was made, the client was up-to-date on each lead Ready to Unlock Revenue from Your Dormant List? Your next $7,000 is already sitting in your CRM. Recover Revenue from Your Dormant Accounts Re-engage Your Contacts Using AI We identify the contacts you thought were lost, re-engage them with AI, and send only the most qualified opportunities directly to your team. Get in touch Schedule a Demo ROI Projection if 7,630 calls → $7,000+ in orders Then 40,000 calls (5x scale) = $35,000+ potential revenue The model is proven. The only variable is the scale you choose to run. Want to learn more? INSIGHTS YOU’LL WANT TO HEAR ABOUT Discover how AI voice agents can unlock revenue from your dormant customer base without adding headcount. KEY INSIGHTS YOU SHOULD KNOW
How Pete & Gabi Unlocked $139K+ from Dormant B2B Accounts
March 19, 2026 How Pete & Gabi Unlocked $139K+ from Dormant B2B Accounts 0 + Dormant Contacts Reached 0 Live Transfers & Scheduled Calls $ 0 + Revenue Generated Quick Summary Pete & Gabi’s AI voice agents were utilized by a $10B global distributor to reactivate inactive contacts, specifically contacts that have not placed an order for between 6 and 24 months for enterprise-distributed B2B companies. Throughout the course of multiple campaigns over a 30-day period, more than 2000 outbound calls were assigned via the AI for each dormant account. We had the following result across our campaigns: The AI handled outreach, live transfers, scheduling, and qualification— and the results were amazing: 475 voicemails / switchboards 413 meaningful conversations 35 prospect details captured -25 inbound inquiries 12 closed deals $21,116 closed revenue 415+ meaningful conversations 31 of these conversations resulted in live transfers 30 scheduled future sales calls 3.25% conversion rate from engaged leads to converted leads $139,000 in closed orders All of the outbound calls made by AI and the sales teams focused their efforts on closing the warm opportunities resulting from each contractor. Client Feedback “Before we used Pete & Gabi’s AI Agents, we wrote off many of our accounts. We were able to re-engage these accounts, qualify them, and lead to actual discussions that would lead to sales. Our team was able to close $139,000.00 in sales from accounts that we thought were dead! Our investment paid off instantly.” – Thank you, Pete & Gabi” The Challenge: There were huge pools of inactive accounts and there were customers who had not purchased anything from our client’s business within the past 6 months to 2 years but still existed as a potential customer base. The traditional methods for reactivating these inactive accounts did not scale, including manual dialing that required sales resources and the odds of successfully reactivating these accounts were low. Email campaigns did not generate responses from stagnant customers, and CRM system data was out-of-date. Key Problems: Accounts were stale and unqualified, no one knew who is still viable Sales reps were unable to justify time on reactivation efforts. Our client was unable to verify the proof of concept prior to applying resources towards recovery efforts. They needed a method of fast testing the viability of these inactive accounts, while also not draining the capacity of their sales team. The Solution: Pete & Gabi’s AI Voice Agents for Reactivation Pete & Gabi’s Outbound AI calling agents were deployed to different segments of dormant accounts. The first campaign was completed with a total of 953 contacts and an engagement rate of 30% with 285 conversations, resulting in 19 live transfers and 12 scheduled callbacks. The second campaign was delivered to 1,260 contacts with an engagement rate of 10% with 130 conversations, resulting in 8 live transfers and 22 scheduled meetings. While there were differing levels of engagement represented in terms of list age and industry vertical for each campaign, both delivered a very viable sales opportunity, generating qualified sales leads with a conversion rate of 3.25% on engaged leads. Our AI Agent was tailored to do the following: Reintroducing your business and confirming their contact information Asking them two qualifying questions about their current requirements Capturing updated contact information and identifying buying signals Offering them a limited-time offer to re-engage them Live transferring any interested prospects directly to the appropriate sales reps Scheduling any callbacks for interested prospects that requested a specific time The results of each activity were automatically synced back to the CRM in real-time so that sales teams could prioritize those hot transfers and scheduled appointments. And the AI delivered voicemail drops, navigated through gatekeepers, and captured contact-level notes automatically. How the AI Calling System Works Maximizing ROI Through Olivia’s Effortless AI Framework Upload a list of inactive customers from your own database into an AI Calling System Deploy calls using AI directly to your list Send follow-up text messages (SMS) to customers who have engaged with the calls automatically Allow the customer to schedule a time for the call (using a calendar) or be transferred to a live representative Automatically log and store records of every interaction with each customer in your CRM system (as a disposition with a note indicating how the call went) The Campaign Strategy Target: Inactive B2B accounts in the client’s distribution database starting from 6 months to 2 years . Script: Promote urgency through a deadline-conscious giveaway, explain how to be able to move forward, check that you have a match, and quickly remind them of your company. Routing: Each of these programs will be implemented over 30 days, to maximize the amount of calls to customers without burdening the sales team . Data Hygiene: Calls will be routed and transferred live with either a trigger or calendar invite for appointments. Reporting: Updates of customer intentions and contacts will be recorded after the calls are completed to allow maximum time for follow-up by teams. Why our campaign was successful Scale without extra resources: AI did what 2000+ outbound agents would have done in 30 days, without having them all work on it. Consistent qualification: Qualified each of our contacts based on pre-defined criteria, which was the same for every lead. Call transferred to a sales team: Our AI called and transferred to a salesperson if the lead answered that he was ready to make a purchase. Exclusive offers: Provided time sensitive offers to inactive records. Added CRM records: Converted high quality and warm leads to our CRM. Recover Revenue Losses from Inactive Accounts Re-engage Your Contacts Using AI We analyze the interest of the clients you believed were lost, restore them, and send only the most promising leads to your team. Get in Touch Schedule a Demo ROI Calculator Quick projection: if 2,000 calls → $139,000 Then 10,000 calls (5x scale) = $695,000 potential revenue, our campaign achieved 10% to 30% engagement and delivered positive ROI, proving the model works across different campaigns. Want to learn more? INSIGHTS YOU’LL WANT TO HEAR ABOUT Discover how AI voice agents can unlock revenue from your dormant customer base without adding headcount. KEY INSIGHTS YOU SHOULD KNOW
