Dormant Contacts Reached
Live Transfers & Scheduled Calls
Revenue Generated
Pete & Gabi's AI voice agents were utilized by a $10B global distributor to reactivate inactive contacts, specifically contacts that have not placed an order for between 6 and 24 months for enterprise-distributed B2B companies.
Throughout the course of multiple campaigns over a 30-day period, more than 2000 outbound calls were assigned via the AI for each dormant account. We had the following result across our campaigns:
The AI handled outreach, live transfers, scheduling, and qualification— and the results were amazing:
All of the outbound calls made by AI and the sales teams focused their efforts on closing the warm opportunities resulting from each contractor.
“Before we used Pete & Gabi's AI Agents, we wrote off many of our accounts. We were able to re-engage these accounts, qualify them, and lead to actual discussions that would lead to sales. Our team was able to close $139,000.00 in sales from accounts that we thought were dead! Our investment paid off instantly."
- Thank you, Pete & Gabi”
There were huge pools of inactive accounts and there were customers who had not purchased anything from our client's business within the past 6 months to 2 years but still existed as a potential customer base. The traditional methods for reactivating these inactive accounts did not scale, including manual dialing that required sales resources and the odds of successfully reactivating these accounts were low. Email campaigns did not generate responses from stagnant customers, and CRM system data was out-of-date.
Pete & Gabi's Outbound AI calling agents were deployed to different segments of dormant accounts. The first campaign was completed with a total of 953 contacts and an engagement rate of 30% with 285 conversations, resulting in 19 live transfers and 12 scheduled callbacks. The second campaign was delivered to 1,260 contacts with an engagement rate of 10% with 130 conversations, resulting in 8 live transfers and 22 scheduled meetings. While there were differing levels of engagement represented in terms of list age and industry vertical for each campaign, both delivered a very viable sales opportunity, generating qualified sales leads with a conversion rate of 3.25% on engaged leads.
Our AI Agent was tailored to do the following:
The results of each activity were automatically synced back to the CRM in real-time so that sales teams could prioritize those hot transfers and scheduled appointments. And the AI delivered voicemail drops, navigated through gatekeepers, and captured contact-level notes automatically.
We analyze the interest of the clients you believed were lost, restore them, and send only the most promising leads to your team.
Quick projection:
Then 10,000 calls (5x scale) = $695,000 potential revenue, our campaign achieved 10% to 30% engagement and delivered positive ROI, proving the model works across different campaigns.
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