PRIVACY POLICY

PRIVACY POLICY

This Privacy Policy outlines how Pete & Gabi, collects, uses, and protects your information when you use our services. By accessing or using our services, you agree to this Privacy Policy.

1. Transparency and User Rights

We prioritize transparency and respect your privacy rights. Pete & Gabi adheres to global data privacy regulations, including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR), extending these rights to all users regardless of location.

Your Rights:

1. Right to be Informed: To be informed of how your personal data is processed.+1

2. Right to Access: To request a copy of the personal data we hold about you.+1

3. Right to Erasure: To request the deletion of your data (“Right to be Forgotten”), subject to legal and operational retention policies.+1

4. Right to Rectification: To correct inaccurate or incomplete personal data.+1

5. Right to Restrict Processing: To request a limitation on the processing of your data.+1

6. Right to Data Portability: To obtain a copy of your data in a portable format.+1

7. Right to Object: To object to certain data processing practices, including direct marketing.+1

8. Automated Decision-Making: To object to decisions based solely on automated processing.

To exercise these rights, please contact us at dpo@ptechpartners.com or hello@petegabi.com.

Information Collection and Use

We collect information to deliver and improve our services, ensuring they meet your needs.

How to Exercise Your Rights:

• Submission: To exercise any of the rights mentioned above, please email our Data Protection Officer at dpo@ptechpartners.com.+2

• Identity Verification: We must verify your identity before processing a request to protect your privacy. You may be asked to provide a copy of a valid photo ID, such as a passport or driving license. These documents are used strictly for verification and will not be retained afterward.+4

• Response Timeline: We will respond to your request within one month. For complex or numerous requests, we may extend this by an additional two months, and we will notify you within the first month.+3

• Fees: Generally, no fee is charged for these requests. However, a reasonable fee may apply if a request is deemed “manifestly unfounded or excessive,” particularly for repetitive requests.+1

• Complaints: If you are dissatisfied with our response, you have the right to lodge a complaint with the relevant Supervisory Authority.

Personal Identification Information:

Collected when you interact with our platform, integrate with CRMs, or use services like sales automation, recruiting, and appointment booking. Information may include:

• Name, email, and phone number.
• Geolocation and IP address.
• Voice data from AI interactions.
• Job titles and company details for professional users.

Non-Personal Identification Information:

Collected automatically and includes:

• Browser type and language preferences.
• Interaction logs from services like automated calls.
• Device metadata such as operating system and screen resolution.

3. AI-Driven Service Data

Automated Call Data:

We collect and analyze data from calls, including call duration, outcomes, and interaction transcripts. This data supports:

• Training AI models.
• Providing performance insights.
• Enhancing client integrations with CRM and marketing tools.

Cookies and Analytics:

We use cookies to improve functionality and user experience. Analytics tools like Google Analytics track:

• User interactions on the platform.
• Device and locale preferences.

Users can control cookies via their browser settings, though disabling cookies may limit platform functionality.

4. How We Use Your Information

Legal Bases for Processing:
We process personal data only when permitted by law. The legal bases include:

5. • Consent: When you provide explicit consent (e.g., for marketing communications).

      

   • Contractual Necessity: To fulfill a contract with you.

      

   • Legal Obligation: To comply with legal and regulatory requirements.

      

   • Legitimate Interests: For fraud prevention, improving services, or ensuring security.

6. Sharing and Disclosure of Information

Pete & Gabi may disclose personal data to:

• Service Providers: For hosting, analytics, and operational support.
• Clients and Recruiters: To facilitate job placement and appointment scheduling.
• Legal Authorities: As required by law or to protect our rights.
• Business Transfers: During mergers, acquisitions, or other corporate transactions.

Your data will never be shared for marketing purposes without explicit consent.

6. Security Measures

We use industry-standard security practices, including SSL encryption, to protect your data. While no system is completely secure, we continuously monitor and update our systems to safeguard your information.

7. Data Retention and Storage

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Data is stored on secure servers, including those provided by third-party vendors like Amazon Web Services (AWS).

Retention and Secure Disposal:
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

• • Client Data: Retained as long as the client contract continues, or for three months following the termination of the contract.

     

  • Marketing Data: Active contacts are retained until they opt out. Dormant contacts (inactive for 2 years) are deleted.

     

  • Website Data: Cookie data is retained for 180 to 365 days.

     

  • Secure Disposal: When no longer required, data is securely deleted or destroyed using methods such as cryptographic wipe, shredding, or certified destruction

8. Privacy for Minors

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a minor has provided us with personal information, contact us at hello@petegabi.com.

9. International Data Transfers

If you access our services outside the United States, your data may be transferred to and stored in the United States or other countries. By using our services, you consent to such transfers.

10. Marketing Communication and Opt-Out

We may send promotional emails or SMS messages. You can opt-out of these communications by clicking “unsubscribe” in the message or contacting us. Reply STOP to SMS messages to cancel and HELP for assistance.

11. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website, and significant changes will be communicated via email.

12. Contact Information

For questions or concerns about this Privacy Policy, please contact:
Pete & Gabi
A Unit of Peterson Technology Partners
1030 West Higgins Road, Suite 230
Park Ridge, IL 60068

Data Protection Officer & Compliance Inquiries: dpo@ptechpartners.com

Last Updated: February 25, 2026.