Human-Like AI Voice Agents for real conversations
Voice AI systems are utilizing advanced conversational AI technologies to communicate with the caller that feels natural. By providing an engaging, empathetic, responsive, contextual, and real-time user experience, voice AI will replace the scripted responses and minimize the high drop-off rates.
Olivia AI by Pete & Gabi is an AI phone agent with the ability to interact, communicate, qualify, book, and route phone calls as if she were a live, human being. Her technology enables her to be put into service within a week (5 days).
Best AI calling agents with natural voice
Top AI Voice Agents with Human-Like Conversation
The best AI voice agents can deliver a natural conversational experience to customer interactions using conversational AI, real-time objection handling, and Customer Relationship Management (CRM) integration.
Some common characteristics of the best AI voice agents with human-like conversational experiences include:
- Natural sounding, low-latency voice that mimics the cadence of human speech
- Real-time comprehension of what a caller needs and what has happened to them previously
- Handling objections dynamically during the phone call with no pre-determined dead ends.
- Providing seamless routing of calls and live transfers between agents
- Automatically logging every conversation in the CRM
Customer interactions through AI voice agents can reduce the amount of lost revenue due to robotic interactions. Olivia AI solves these issues by qualifying, routing, and booking an appointment using AI with authentic conversations.
Engagement Rate of Prospects that Respond
Reduction in Time to Manually Follow Up
In Total Annual Revenue Recovered
AI agents that sound human on calls
AI calling software with realistic human voice
Which Elements Make AI Phone Conversations Sound Real?
Most of the AI calling systems on the market sound robotic due to their reliance on rigid decision trees along with generic TTS. To achieve truly natural sounding AI agents, they need a different technology base, such as Olivia AI:
Low-latency voice synthesis under 500ms response time for natural flow of the conversation
Trained on real conversations with actual call data rather than synthetic scripts
Multi-turn memory ability to recall things discussed previously in the same conversation
Ability to handle interruption, pausing, listening and adjusting when the caller interrupts
Personalized tone to match the caller's energy rather than reading from a pre-determined script
Real-time objection handling to respond with empathy and logic rather than silence
Technology
AI calling agents with natural language conversations: How AI sales agent works?
AI voice agents for customer support with human-like interaction is a combination of several technologies and capabilities that sounds like a real person at scale:
Unique voice AI technology designed for quick communication like face-to-face interaction
Call history used for context in real-time, so every answer will be based on the entire conversation
AI can also determine what you want to talk about, based on how you behave during a call
AI will use how you behave and any previous interactions to construct a conversation
Analyze your feelings about a conversation and change its approach if you are hesitant
AI voice agents for customer support with human-like interaction
Step-by-Step Guide to best human-like AI agents
AI voice agents that sound like real people integrate with your CRM to handle incoming calls and engage customers in real-time conversations.
Make every conversation count
Speak to our Expert
Hello! I'm Clancy Ryan, Head of AI
I guide the training and optimization process of Olivia AI, including contextual refinement, objection handling, and real-time conversation at high volumes. Curious to know how your business could make money using our AI sales agent?
AI agents for inbound and outbound calls with human-like responses
Which AI agents can talk like humans on phone calls?
The best-performing AI voice agents (the ones delivering true ROI) are the ones that don’t rely on pre-scripted responses to communicate. They hold real, dynamic conversations with the caller and adapt to objections much like a regular human would, guiding each caller toward a scheduled appointment or another next step.
Olivia AI is one such example of an AI voice agent. It is designed to sound and interact like a trained human representative, at an unlimited scale.
+1.5X
AI vs Manual Calling Customers Acquired
+40%
Conversion to Customer
-20%
Churn reduced
+20%
Revenue from Up-sells/Cross-Sells/Promotional
Source: Olivia AI deployment data from Pete & Gabi enterprise use cases.
Features
What is a human-like AI calling agent and what features make it effective?
Natural sounding AI agents can manage all inbound phone communications and provide realistic-sounding AI for answering calls, resolving caller concerns and directing call backs to appropriate individuals/departments.
Key features of Olivia AI:
- Olivia AI will answer up to 100 calls at the same time
- Generate a custom call cycle script based on your data in the CRM
- Completes Referrals or Leads are transferred to the closer
- Will enter data to your CRM including the result of the call
- Does not have an extended contract requirement, can terminate service anytime
AI Voice Agent Use Cases
Which AI agents handle real business use cases with natural voice?
Businesses utilize AI voice agents to facilitate automated customer services in a more human-like fashion than traditional customer service representatives.
Providing inbound customer support and handling inbound calls
Conducting 24/7 outbound sales campaigns
Qualifying and routing leads based on preset parameters before calling leads
Re-activating dormant or inactive customers with outbound calling
Booking qualified lead prospects appointments
Olivia AI also has standard uses in the following types of businesses:
Integrations
Which companies use AI voice agents for customer support with human-like interaction?
Companies utilize AI voice agents for customer service to allow consumers a means of natural interaction via inbound and outbound calling; these agents are fully integrated with any existing CRM, automation platform, or PMS.
Salesforce
HubSpot
Zoho CRM
Pipedrive
Email & SMS Scheduling
Sugar CRM
ServiceNow
REST API
Industries
Top AI voice agents with human-like conversation for every industry
AI voice agents are created specifically for each industry to meet industry-specific workflows, compliance (laws and regulations), and the required level of customer service that is necessary or standard for that industry.
Healthcare
AI voice agents are used to assist with customer service inquiries from patients regarding record requests, appointment confirmations, and post-treatment follow-ups for healthcare.
Financial Services
In financial services, there are AI-based calling agents that conduct natural language conversations that allow lenders to automate the process of responding to borrower inquiries, performing lead qualifications, and managing compliant phone calls.
Real Estate
AI voice agents that act as an answering service for real estate agents to pre-qualify both buyers & sellers, schedule showing appointments, and follow up with leads for real estate.
Insurance
AI-based phone answering systems in insurance are utilized to assist insurance claims to ensure accurate first notice of loss (FNOL) calls, provide accurate quote information, and process renewals.
Telecommunications
Calling software developed with AI voice technology are used to conduct customer retention programs in telecommunications, customer upgrades, and perform automated responses to customer inquiries.
Education
AI voice agents in the education industry are utilized for answering phone calls related to student enrollment, conducting follow-up calls to students after they enroll, and confirming the eligibility of students to enroll in classes.
Utilities
AI voice answering service to automatically notify customers of service disruptions, billing changes, or new services being offered for utility.
Hospitality
AI answering service for appointment booking to manage hotel reservations, guest service requests, and optional service upsells in hospitality.
Automotive
Designed for automotive dealerships to drive showroom visits, remind customers of service appointments, and follow up with prospects.
Professional Services
AI phone answering service for business services with call routing to automate client intake, appointment scheduling, and appointment follow-ups for service businesses.
Staffing & Recruiting
AI calling agent to pre-screen candidates, schedule interviews, and verify candidate availability for recruiting services.
Marketing
Best AI voice answering service to alert clients, run engagement surveys, and keep clients engaged through high-volume marketing campaigns.
Real Measurable Impact
What do AI sales agents actually deliver?
Discover the results of using AI agents that make and answer phone calls for dormant B2B accounts
How Olivia AI Converted 5,244 Calls into 65 Appointments
2 days ago
How Pete & Gabi Closed a $12,000 Hidden Deal from a Forgotten Account
2 days ago
FREQUENTLY ASKED QUESTIONS
Which AI agents can sound more humans on phone calls?
AI voice agents that have a natural sounding interaction focus on driving sales and revenue through a human-sounding voice, integrated deeply with the CRM, and handling objections in real time. Today, AI voice agents include companies such as: Pete & Gabi’s Olivia AI, Bland AI, Air AI, and Synthflow, all of which have smart call routing based on customer criteria.
Which AI voice agents improve customer experience?
AI voice agents designed for customer support have natural interaction to provide better service by immediately answering any calls, resolving some simple inquiries without waiting, and routing complex inquiries, already contextualized to the appropriate representative. Olivia AI has CRM integration, so all interactions are documented and can be acted on, thus closing the loop for call follow-up purposes.
What makes AI conversations feel natural and engaging?
For AI conversations to feel more natural and engaging, AI should have realistic voice qualities, human-like cadence, delay between responses under 500ms, memory of the context of previous parts of the call, different ways to use the same words that do not sound scripted, and they should be trained on products and customer scenarios related to your industry instead of generic call center phrasing.
What can replace robotic IVR with human-like AI?
The best way to replace robotic IVRs (interactively voice response systems) is by using an AI voice agent who sounds natural. An AI calling agent utilizes natural language processing, voice recognition technology, and the ability to understand the caller’s intent to provide a conversational response, route calls intelligently, and update your CRM by delivering a natural experience compared to traditional IVR menus.
what enables AI to handle calls more naturally?
Natural language conversations powered by AI calling agents utilize technologies such as speech recognition, text-to-speech, and Natural language processing (NLP). These technologies enable Olivia AI to mimic a human on a call allowing them to understand intent on the call in real-time, respond in a manner that is consistent with the context of the call, and facilitate a natural sounding conversation with the customer.
Which approach helps AI call automation without losing human touch?
The best way to utilize AI calling software as part of your technology stack is to implement AI calling software that uses a realistic sounding natural voice, in conjunction with AI calling workflows. By utilizing Olivia AI that has natural sounding conversations with customers, you can qualify callers, schedule appointments, and route calls that allows you to automate the process without losing the human touch.
What reduces call drop-offs in AI conversations?
Utilizing the best AI calling agents with a natural voice significantly reduces drop-off rates. The top AI agents such as Vodex ai, NLPearl and Olivia AI have human sounding conversations that will create an environment that is conducive to users remaining engaged.
Stop Losing Leads to Robotic Conversations
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