Top AI tools for automating law firm sales and intake workflows

AI calling agents for attorney firms have been made to create connections between attorneys and potential clients, assess leads, and set up appointments for consultations.

Olivia AI is a voice agent developed by Pete & Gabi that utilizes voice AI technology to produce, analyze, and convert legal leads.

Smarter Follow-Ups Start With AI

How can AI help law firms get more clients?

As businesses increasingly adopt AI, it is important to acknowledge that intake of automation depends heavily on the use of voice bots. AI tools are able to perform initial contact with potential clients and convince them to make a decision about hiring a lawyer.

The basic features of the best legal AI agents are:

  • Provide immediate answers to the questions posed by prospective customers  
  • Reach out to newcomers automatically through AI systems 
  • Assess the prospects in real-time phone calls with AI technology 
  • Referring qualified leads to the law firms right away 

The follow-up time when using AI technology is much less than for a typical law firm.

0 %

Engagement Rate of Prospects that Respond

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Reduction in Time to Manually Follow Up

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In Total Annual Revenue Recovered

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AI agents for personalized cold outreach calls

AI Calling Agents Built for Legal Teams

What can AI agents do for legal practices?

AI agents are making the most of their power by creating modules capable of recognizing speech, processing language, and combining speech technology. Thus, the agents can proceed with the calling process, eliminating the need for any manual connection.

Initiate discussions with new prospective clients    

Carry on conversations with callers all day long   

Control all conversations from a single centralized platform 

Integrate transcriptions of conversations without any difficulties   

Summarize calls with required details and qualification stage   

Give the action tips on the go  

Bypass manual setting to start 

Olivia AI helps legal firms to perform the following:   

Top 10 AI phone agents for inbound calling

Technology

How can attorneys use AI to automate client intake?

By using voice technology, AI calling agents deliver a modern solution for the lawyers for a personalized experience every time they call. Olivia AI helps the legal firms to conduct inbound and outbound communications without employing any specialists.

Sounds like a person being called 

Utilizes a complete background of the client’s contact 

Handles customer objections in real time 

Gets important information from CRM system 

Key features of Olivia AI for lawyers include:   

Which AI tools are best for automating sales calls

Simple Setup

How can AI qualify prospective clients before an attorney speaks with them?

AI agents retrieve information from your Customer Relationship Management (CRM) platform to customize interactions, assess leads, and save all meetings in the system.

top AI calling software
Upload or Connect to Your CRM Link your CRM, such as Clio, Salesforce, or HubSpot, or upload the CSV file containing both current and previous leads. Set a target for Olivia AI to work towards, i.e., to hunt for leads or reach out to former clients to make appointments.
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Customize Your AI Agent's Voice Choose an avatar from Pete & Gabi voice cars and customize Olivia AI to suit your firm’s particular area of legal expertise. Give lawyers complete information about the client's case when forwarding calls.
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Launch Your Intake Campaign Campaign Get started with Olivia AI that answers over 100 calls at once. You can run it at your convenience, be it in the morning, afternoon, evening, or through holidays.
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Optimize Results Integrate all conversation records into your CRM and improve conversation by customizing Olivia AI
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Make every conversation count

Speak to our Expert

Hello! I'm Clancy Ryan, Head of AI

I guide the training and optimization of Olivia AI, including objection handling and real-time conversations at scale. Curious how your firm could grow revenue with an AI voice agent? 

Never Miss a New Client Call Again

Why AI Sales Agents for Legal Intake and Consultation Follow-Ups

The performance of AI tools can be defined by how they grow and reactivate leads, as opposed to many law offices.

Olivia AI is teaching firms how they can get some results from their intake cycle.

+1.5X
AI vs Manual Calling Customers Acquired
+40%
Conversion to Customer
-20%
Churn reduced
+20%
Revenue from Up-sells/Cross-Sells/Promotional

Source: Olivia AI deployment data from Pete & Gabi enterprise use cases.

Features

How can legal practice automate consultation scheduling with AI?

AI agents can address all the steps of the client intake while requiring no extra staff.

The advantages of Olivia AI are as follows:

AI Legal Agent Use Cases

How can lawyers stop missing potential client calls?

Law offices are employing the use of AI to make the evaluation of potential clients easier. AI uses information from their CRM system to analyze the type of case, urgency, and intention.

Automated scoring of inquiries if potential clients 

Outreach efforts with messages about consultations and case updates 

Evaluating the urgency and intention of replies and forwarding them accordingly  

Reactivation of inactive customers through calls 

Arranging an appointment of potential clients who qualify 

Answering the most frequently asked questions of customers regarding services and types of cases 

Common uses of legal intake technology are the following: 

Integrations

Can AI agents route calls to the right attorney or legal department?

AI voice agents interact with your CRM or practice management software to upload the information about incoming calls, results of calls and schedules.

Salesforce  

HubSpot  

Zoho CRM  

Pipedrive  

Email & SMS Scheduling 

MyCase 

REST API 

AI sales calling software with CRM integration
AI Voice Agents for Modern Businesses

Automate Conversations with Olivia AI

Industries

What are the best AI agents for legal services?

AI agents assure compliance in every step of the process, making the whole process effective.

Personal Injury

AI agents enable personal injury organizations to pre-qualify their callers, schedule meetings, and conduct automated follow-ups.

Family Law

AI allows family law practices to qualify their prospective clients quickly regarding sensitive inquiries that are time sensitive as well.

Criminal Defense

AI assists criminal defense in responding to urgent calls, screening the details of the case, and forwarding the case to the right lawyer.

Immigration Law

AI allows you to reach potential clients and answer their status questions from the distance and at scale.

Estate Planning

AI helps with the follow-ups from potential clients as well as with the scheduling of the consultations regarding wills and trust.

Bankruptcy Law

AI allows gathering answers to intake and eligibility queries easily without engaging anyone but AI.

Employment Law

AI assists employment law offices in pre-qualifying their callers, answering their intake questions, and scheduling appointments.

Corporate & Business Law

AI assists in confirming the details of consultation in case of onboarding clients and answering the common questions.

Mass Tort & Class

Communicate with your claimants effectively and easily arrange the intake calls with the help of AI.

Real Estate Law

You can carry out the outreach processes in the real estate law practice using AI by contacting leads and qualifying inquiries through automated messages.

Workers' Compensation

Make processing easier for your intake department. AI can assist your team with responding to the claimants and arranging calls.

International & Cross-Border Legal Services

AI can also be used for verification of clients located abroad and solutions to cross-border queries.

Built for Inbound & Outbound Calls

DEPLOY HUMAN-LIKE
AI CALLING WITH OLIVIA AI

Revenue Outcomes That Count

How can AI help attorneys respond to new inquiries 24/7?

AI agents help callers find legal services by providing customized responses, immediate qualification, and intelligent follow-ups.

How Olivia AI Converted 5,244 Calls into 65 Appointments

A large veterinary products distributor used the AI voice agents of Pete & Gabi to conduct outbound telemarketing calling and re-engage its dormant contacts

How Olivia AI Engaged 1,092 Calls and Delivered 35 Qualified Transfers for Home Inspection Company

A top Chicago home and commercial inspection firm has leveraged the aid of AI voice assistant from Pete & Gabi to manage its call volume and answer inquiries

FREQUENTLY ASKED QUESTIONS

Which AI agents follow up with prospective clients who don't respond?

Various AI agents can touch base with those who haven’t been active and re-established communication.  
 
Olivia AI uses its already existing conversation history to reconnect with customers and arrange an appointment by itself. 

AI voice agents pick up the phone immediately and respond to frequently asked questions while collecting information about the caller.  
 
Olivia AI communicates with customers just like a human being would, which is how they can discover clients’ needs. 

Typically, AI systems analyze leads regarding criteria such as engagement and urgency.  
 
Olivia AI ranks lead in the course of a phone call and directs suitable prospects to lawyers. 

Innovative AI voice technology can take care of calls with questions about one’s case, questions about qualifications, booking appointments, and following up. 
 
Olivia AI helps lawyers make the most inbound calls by qualifying leads and setting appointments in a way that guarantees fast response times to all callers. 

AI technology is able to sort through calls and take relevant information.  
 
Olivia AI simplifies the client’s intake process and makes consultations possible. 

Automate Every Client Conversation

Ready to Scale Your Legal Practice's Client Outreach with AI?

By leveraging good AI technologies, you will have no problem contacting potential clients. You can call back the “lost” leads for which you could not get clients in the past. 

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Legal Intake Powered by AI

Discover How Pete & Gabi's Olivia AI Transforms Your Entire Practice

Olivia AI can do much more than following up and nurturing leads; it can help any department of your law firm.

Automate client outreach and intake processes
Automate recruitment for junior lawyers and new personnel
Improve customer experience on all levels
Automate marketing campaigns

Want to learn more?

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